Frequently Asked Questions
You will find the answers to our commonly asked questions below but please reach out if you have any other queries.
Do I need a doctors referral to attend?
No, you do not need a doctors referral to attend for physiotherapy. If , however, we feel it is relevant to make contact with your GP or to refer you to a consultant for further opinion, we will suggest this to you and can make the referral directly, with your permission.
How do I make an appointment?
To make an appointment simply call us on 01-2148031 or email us at info@monkstownphysiotherapy.ie. We will endeavour to provide you with an appointment within a 24hour period. If you are unable to attend us in the clinic, we may be able call to see you in your own home.
What should I wear for my treatment session?
You do not need to wear anything specific to your physiotherapy appointment. However, loose comfortable clothing can be easier to move about in. In order to assess your complaint fully, we may require you to undress the affected area. We have a supply of shorts or you may bring your own.
What will happen on my first visit?
On your first visit we will discuss your complaint and observe your movement/gait/functional control and biomechanics as appropriate. We will aim to provide you with a diagnosis and a treatment plan. Your first treatment will also include appropriate hands on and /or exercise treatment.
How long will my appointment last?
Our standard consultations take approximately 30 minutes. Some assessments eg biomechanics/Lymphoedema require a longer 60 minute session but you will be advised of this when you book your appointment.
How do I pay?
We accept all major credit and debit cards, as well as cash or cheque.
Can I get reimbursed for my physiotherapy treatments?
As Chartered Physiotherapists, your treatments are eligible for reimbursement from the main insurance companies. As policies vary, you are advised to contact your company to determine how much of your treatment fee is eligible for reimbursement. We will provide the necessary receipts at the end of your treatment episode, or earlier if necessary. You may also claim back tax using a MED-1 form, available online at revenue.ie.
Do you treat children?
Yes, we treat children of all ages. Please feel free to call us and discuss your child's complaint beforehand. Children under the age of 18 must be accompanied by an adult on their first visit and those under the age of 16 must be accompanied by an adult on all subsequent visits.
Do we have a Child Safety Statement?
What is your Privacy Policy?
Our privacy policy can be viewed here : http://www.monkstownphysiotherapy.ie/privacy-statement