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Privacy Statement

Monkstown Physiotherapy & Sports Injury Clinic aims to ensure the highest standard of care for our patients. We understand that a Practice must be governed by an ethic of privacy and confidentiality. How we deal with your information is consistent with the privacy principles of the General Data Protection Regulation (GDPR). Patient consent is a key factor in dealing with patient health information. This statement is about making consent meaningful by informing you of our policies and practices for dealing with your personal information.

MANAGING YOUR INFORMATION

 In order to provide for your care here we need to collect and keep information about you and your health on our records. 

  • We will retain your information securely.

  • We will only ask for and keep information that is necessary. 

  • We will only keep your records for as long as is necessary and in accordance with legal requirements 

  • We will attempt to keep it as accurate and up to-date as possible. 

  • We will explain the need for any information we ask for if you are not sure why it is needed. 

  • We ask you to inform us about any relevant changes that we should know about, such as any new medical treatment or change of contact details. 

  • All persons in the practice (not already covered by a professional confidentiality code) sign a confidentiality agreement that explicitly makes clear their duties in relation to handling personal health information and the consequences of breaching that duty. Practice staff may have access to your records for:

 

  • Typing referral letters to GPs, Hospital consultants etc.

  • Opening letters from hospitals and consultants.

  • These letters may be appended to your paper record or scanned into your electronic record.

  • Scanning clinical letters, reports and any other documents not available in electronic format.

  • Photocopying or printing documents for referral to consultants. 

  • Handling, printing, photocopying and mailing or emailing medico-legal, health insurance reports etc. and associated documents. 

  • We will only keep your records for as long as is necessary and in accordance with legal requirements.

 

DISCLOSURE OF INFORMATION TO OTHERS

Access to patient records is regulated to ensure that they are used only to the extent that enables the practice staff to perform their tasks for the proper functioning of the Practice. In this regard, we may need to pass some of your information to other health and social care professionals in order to provide you with the treatment and services you need. Only the relevant part of your record will be released. These other professionals are also legally bound to treat your information with the same duty of care and confidentiality that we do.

 

COOKIES

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

This website uses “cookies” technology, they are used for statistical purposes only. A cookie is a piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so that you do not have to re-enter them each time that you connect to our website. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may restrict your ease of use of this website.

Every time a user visits our Site, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether, or not, you have visited the Site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the Site. These analytics tools run on most sites across the web. If you wish to opt out of analytics tracking, you must do so on these 3rd party sites or by changing your browser settings. Click on this link  to see the privacy policy and manage your consent across the web for each cookie type: Google Analytics

If you don’t want us to process your data anymore, please contact us at info@monkstownphysiotherapy.ie

- June 2023

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